Aleph Support
Report an Aleph Problem or ask for help
The best way to report a problem or ask for help with Aleph is to use the Report Tracker (RT). RT can be used by either logging into the system here or by submitting a ticket to the appropriate email queue.
Log on to RT: FCLA Problem Reporting System
To submit a ticket, email the queue: Acquisitions Help Desk acq@prb.fcla.edu Indexing Help Desk indexing@prb.fcla.edu Authorities Help Desk auth@prb.fcla.edu OPAC Help Desk opac@prb.fcla.edu Cataloging Help Desk cat@prb.fcla.edu Permissions Help Desk permissions@prb.fcla.edu Circulation Help Desk circ@prb.fcla.edu Printing-Reports Help Desk printing-reports@prb.fcla.edu Course Reserves Help Desk reserves@prb.fcla.edu Serials Help Desk serials@prb.fcla.edu General Aleph Help Desk other-aleph@prb.fcla.edu Upgrade v19 Help Desk upgrade@prb.fcla.edu
Need help using RT?
RT Instructions
How to Create a Library Staff User
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